FAQ
Welcome to Heritage Dental Associates’s FAQ Page
We understand that you may have questions about our services, procedures, and what to expect during your visit. We’ve compiled a list of commonly asked questions to provide you with the information you need. If you don’t find the answer you’re looking for here, please don’t hesitate to reach out to our friendly team for personalized assistance.
Contact Us
General Questions
What services do you offer at your dental office?
We offer a wide range of dental services, including routine check-ups, cleanings, fillings, crowns, bridges, dental implants, teeth whitening, clear aligners, and more. Explore our website or contact us for a comprehensive list of services.
How can I schedule an appointment?
You can schedule an appointment by calling our office during business hours or using our online appointment request form. We will do our best to accommodate your preferred date and time.
What are your office hours?
We are here to serve you and your smile Monday through Friday at the following times:
Monday: 8:30 a.m. – 5:00 p.m.
Tuesday: 8:30 a.m. – 5:00 p.m.
Wednesday: 8:30 a.m. – 5:00 p.m.
Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 3:00 p.m.
Insurance and Payment
Do you accept dental insurance?
Yes, we accept most dental insurance plans. Please provide us with your insurance information when scheduling your appointment, and our team will verify your coverage and benefits. Some of our most common in-network insurances include:
- Aetna PPO/DMO
- Cigna PPO/DMO
- Dental Select (Platinum and Gold)
- Delta Dental PPO/Premier
- DMBA
- EMI
- GEHA
- MetLife
- PEHP
- Select Health United Concordia United Healthcare
What payment options do you accept?
We accept various payment methods, including cash, credit cards, and financing options through CareCredit and iCreditWorks.
Before Your Appointment
What should I bring to my first appointment?
Please bring your photo ID, insurance card (if applicable), a list of medications you’re currently taking, and any previous dental records or X-rays if available.
Do I need to arrive early for my appointment?
We recommend arriving a few minutes early to complete any necessary electronic forms and to ensure a smooth check-in process.
During Your Appointment
How often should I have a dental check-up and cleaning?
We generally recommend a check-up and cleaning every six months. However, your individual needs may vary, and our dentist will provide personalized recommendations during your visit.
What can I expect during a dental check-up?
During a check-up, our dentist will examine your teeth and gums, perform X-rays if necessary, and discuss any concerns or treatment recommendations. A dental cleaning may also be performed by our hygienist.
After Your Appointment
How do I care for my oral health between appointments?
Maintain good oral hygiene by brushing twice a day, flossing daily, and using mouthwash. Follow any specific instructions provided by our dentist or hygienist, and attend regular check-ups.
Dedicated to Giving You Your Perfect Smile
We hope this FAQ page has answered some of your questions. If you have any more inquiries or need further assistance, please don’t hesitate to contact our dental office. Your oral health and comfort are our top priorities, and we look forward to serving you.
